Short-term rental management services
Updated November 2026
Vesta's short-term rental management covers the whole process: listing, pricing, bookings, guests, cleaning, maintenance, compliance and tax, through to your monthly payout. Here you can see what we do, what is available on request and what stays with you, before you even ask for an assessment.
The service
It handles everything needed to rent the home to guests for a few days or a few months: listing, pricing, bookings, check-in, cleaning, maintenance and compliance. The owner hands the home to a single point of contact and every month receives the income and a clear statement.
Vesta is a short-term and mid-term rental management company with over 80 properties managed in Italy and 6,100 guests welcomed from January to October 2026. It is what many people call Airbnb management, but we work across several platforms and, when it pays, with mid-term tenants too. A team of 9 people, from property manager to revenue manager, works remotely on every home; in the places where we operate they are supported by local partners: local hosts, housekeeping and maintenance staff.
Included services
It includes the listing and pricing, guest management from booking to check-out, looking after the home between stays and the administrative and tax side. These are the services in every management agreement, in every location.
The professional photo shoot and image consulting, with home staging, are among the services on request below.
At a glance
All operational services are included, from the listings to the monthly statement; professional photos, home staging and equipment such as a smart lock are available on request, with a separate quote. Utilities, condominium fees, waste tax and home insurance stay with the owner.
| Item | What it covers | In the service |
|---|---|---|
| Listing and pricing | Listing copy, publishing on the platforms, dynamic pricing strategy, advice on how to make the home earn more | Included |
| Guests | Enquiries and bookings, check-in and check-out, support during the stay, information on the home and the area, reviews | Included |
| Cleaning and linen | Cleaning after every stay, sheets and towels; if a clean is not done properly we have it redone, at no cost to you | Included |
| Checks, maintenance and claims | Checking the home after every departure, coordinating maintenance, opening and handling claims with the home insurance or the platforms' cover | Included (the cost of repairs stays with the owner) |
| Compliance | Guest registration with the police, tourist flow reporting to the Region, regional codes and CIN, contracts for mid-term stays | Included |
| Accounts and reports | Owner portal with bookings and income in real time, monthly statement, monthly payout | Included |
| Photos and image | Professional photo shoot, image consulting and home staging, interior design | On request |
| Extra cleaning and equipment | Initial deep clean, sanitisation, smart lock, carbon monoxide detector and fire extinguisher | On request |
| Running costs of the home | Utilities, condominium fees, waste tax (TARI), internet connection, home insurance policy | Paid by the owner |
Listing and pricing
The listing goes on several international platforms, including Airbnb and Booking.com, and on our direct booking website; prices follow a dynamic strategy that changes with demand, season, events and length of stay. The rate is updated every day with revenue management software, checked by our revenue manager.
For every home we also choose the model: short-term rental from 1 to 30 days, mid-term rental from 1 to 18 months for professionals and work stays, or a mix of the two. We always check with you before accepting stays longer than 30 days.
Guests and home
Our team handles bookings and guest support; in the home, our local partners do the work: local hosts, housekeeping and maintenance staff. After every departure our quality control checks with them that the home is clean and working before the next arrival.
Customer care explains to guests how appliances and smart home devices work and shares useful information on the area, such as parking and supermarkets. If the home is damaged, we open and follow the claim with the home insurance or with the cover provided by the platforms.
Compliance and tax
We handle compliance: from registering guests with the police on Alloggiati Web to tourist flow reporting for the Region, through to the CIN and regional codes. The rules change from region to region, so each location page explains those of its area.
On tax we act as withholding agent: we pay the cedolare secca flat tax ourselves, calculated on your net share, meaning what you keep after commission and costs, not on the full amount paid by guests. Where applicable, we treat part of the expenses as reimbursements, so they stay out of taxable income. The general rules are in the Italian Revenue Agency's guide to short-term rentals (April 2026); for your personal situation, always check with your accountant.
Results and accounts
In the owner portal you see bookings, earned and expected income and free dates in real time; every month you receive the statement and the payout. The statement shows income, taxes paid, commissions, management costs and platform fees, without you having to ask.
From the same portal you block the dates you want to keep for yourself: we only rent out the free ones.
Costs
The commission depends on the home, the location and the services you hand over, so we give it to you after the free assessment, with the calculation base and the list of what is included. Services on request have a separate quote, which you receive before deciding.
When you compare several management companies, ask each of them the same questions: what amount the percentage is calculated on, which costs are excluded (cleaning, linen, maintenance, photos), whose name the regional codes and the CIN are in, how often the income is paid out and how you can see the numbers.
Roles
An estate agent puts the parties in touch for a sale or a let and is paid at signing; a property manager takes over the home and manages it over time, guest after guest. Vesta does not sell property: we only handle short-term and mid-term rental management.
How it works
It starts with the free assessment: you tell us about the home, we visit it and give you a revenue estimate with the recommended model. If you decide to go ahead, we publish the listings and from then on we take care of guests, cleaning and compliance.
We study the home, the area and the type of guest it will appeal to most.
We set prices, channels and calendar based on the location's seasonality.
We publish the listings and take over guests, check-in, cleaning and maintenance.
We track results and reviews and adjust the strategy when needed.
FAQ
We do not publish a standard commission: it depends on the home, the location and the services you hand over to us. You get it after the free assessment, together with the calculation base and the list of what is included.
On several international platforms, including Airbnb and Booking.com, chosen for each home and location, and on our own direct booking website. For every home we pick the channels that bring the right guests, not just the best-known ones.
Yes: in the owner portal you block the dates you want to keep for yourself and we only rent out the free ones. Dates already booked by guests stay confirmed.
The professional photo shoot is available on request, with a separate quote, like home staging and the initial deep clean. If the home already has good photos, we start from those.
Utilities, condominium fees, the waste tax (TARI) and the internet connection stay with the owner, as does the home insurance policy. Where applicable, we treat part of these expenses as reimbursements, so they stay out of taxable income.
Yes: for every home we assess whether short-term rental, mid-term rental from 1 to 18 months or a mix of the two works best. We always check with the owner before accepting stays longer than 30 days.
Free assessment
Tell us about your home and where it is: the assessment is free and without obligation, and we usually reply within 48 hours. We will also tell you which services it really needs and whether short-term or mid-term rental suits it better.
Where we operate
Thanks! We will get back to you as soon as possible, usually within 48 hours.